Privacy Policy

Effective date: August 3, 2026
Last updated: August 3, 2026

Think Digita (“Think Digita,” “we,” “us,” or “our”) operates the website https://thinkdigita.com and provides digital products, software-related services, licences, subscriptions, downloads, support, and other online services.

This Privacy Policy explains what personal information we collect, why we collect it, how we use and protect it, when it may be shared, and the choices and rights available to you.

By accessing our website, creating an account, placing an order, using social login, contacting us, or otherwise using our services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Think Digita.

Information you provide directly

We may collect information such as:

• Your name
• Email address
• Username and account details
• Phone number
• Billing address
• Order and purchase information
• Payment status and transaction reference
• Product, subscription, licence, or service details
• Messages sent through contact forms, email, WhatsApp, or social media
• Customer-support communications
• Product reviews, comments, and feedback
• Refund, cancellation, complaint, or dispute information
• Any other information you voluntarily provide

Passwords created directly on our website are stored in protected or hashed form. We cannot view your plain-text account password.

Information collected automatically

When you visit or use our website, we may automatically collect:

• Internet Protocol address
• Browser type and version
• Device type and operating system
• Referring and exit pages
• Date and time of access
• Pages, products, and links viewed
• Login, session, cart, and checkout activity
• Cookie identifiers
• Approximate location based on IP address
• Security, fraud-prevention, and diagnostic logs
• Information about errors, failed logins, or suspicious activity

We use this information to operate the website, maintain security, understand website performance, prevent abuse, and improve the customer experience.

2. How We Use Your Information

We may use personal information to:

• Create and manage customer accounts
• Authenticate users and process login requests
• Process and fulfil orders
• Deliver digital products, downloads, subscriptions, licences, or services
• Provide installation, activation, update, or technical support
• Send order confirmations and service-related notifications
• Process refunds, cancellations, and customer disputes
• Communicate with customers
• Respond to enquiries and support requests
• Maintain purchase and account histories
• Prevent fraud, spam, abuse, and unauthorised access
• Protect our customers, website, and business
• Troubleshoot technical issues
• Improve our website, products, and services
• Comply with accounting, tax, legal, regulatory, and contractual obligations
• Enforce our Terms and Conditions and other policies
• Send promotional communications where permitted or where you have provided consent

We do not use personal information for purposes materially different from those described in this Privacy Policy without an appropriate legal basis or notice.

3. Customer Accounts

When you create an account, we may store your name, email address, username, billing information, order history, downloads, subscriptions, licences, support records, and account preferences.

You are responsible for maintaining the confidentiality of your login credentials and for activity performed through your account.

You may request correction or deletion of your account by contacting:

Email: support@thinkdigita.com

Account deletion may not result in the immediate deletion of all related information. We may retain order, transaction, support, fraud-prevention, tax, accounting, or legal records where reasonably necessary or legally required.

4. Google Social Login

Think Digita allows users to register or sign in using a Google Account.

When you choose Continue with Google, Google may provide us with basic account information authorised by you, which may include:

• Your name
• Email address
• Google profile image
• A unique Google account identifier
• Other basic profile information included within the approved login permissions

We use this information only to:

• Create or locate your Think Digita account
• Verify your identity
• Sign you into the website
• Maintain account security
• Provide account-related services

Think Digita does not receive, view, or store your Google password.

Our use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including applicable Limited Use requirements.

We do not use Google login data for advertising, credit assessment, surveillance, or unrelated profiling.

You may remove Think Digita’s access through the security or connected-app settings of your Google Account. Removing access from Google does not automatically delete your Think Digita account or order history. To request deletion of information held by Think Digita, email support@thinkdigita.com.

5. Facebook Social Login

Where Facebook Login is available, Facebook or Meta may provide information authorised by you, such as:

• Your name
• Email address
• Profile image
• Facebook account identifier
• Other permitted basic profile information

We use this information to create, authenticate, and manage your Think Digita account.

Think Digita does not receive or store your Facebook password.

You may remove Think Digita from the Apps and Websites section of your Facebook settings. Removing access through Facebook does not automatically delete information already stored within your Think Digita account.

6. Orders and Digital-Product Delivery

When you place an order, we may collect and store information including:

• Customer name
• Email address
• Phone number
• Billing address
• Products or services ordered
• Order value
• Payment status
• Transaction or payment reference
• Delivery, download, subscription, or licence information
• Refund and support history
• IP address and browser information associated with the order

We use this information to process the transaction, verify payment, deliver the product or service, provide support, prevent fraud, and maintain business records.

Digital products may be delivered through account downloads, email, third-party platforms, licence systems, shared invitations, or another delivery method stated on the product page.

7. Payments

Payments may be processed by banks, payment gateways, mobile financial services, card processors, merchant providers, or other payment services made available during checkout or through customer support.

Where a third-party payment processor handles the transaction, Think Digita generally does not receive or store complete card numbers, mobile-wallet credentials, PINs, or payment-account passwords.

We may receive and retain limited payment-related information, including:

• Payment status
• Transaction reference
• Amount paid
• Payment method
• Payer name or contact details
• Information required to verify, fulfil, refund, or investigate a transaction

Payment providers process information under their own privacy policies and legal obligations.

Customers should never send passwords, PINs, one-time passwords, or complete card-security information to Think Digita through email, WhatsApp, contact forms, or social media.

8. Customer Support and Communications

When you contact us through email, forms, WhatsApp, social media, or another support channel, we may collect your contact details, message content, attachments, order information, account details, and records of the communication.

We use this information to:

• Respond to your enquiry
• Verify your identity or order
• Provide customer or technical support
• Resolve complaints or disputes
• Prevent fraud and abuse
• Improve our products and services

If you communicate through WhatsApp, Facebook, Messenger, or another third-party platform, that provider may also process your information under its own privacy policy.

9. Cookies and Similar Technologies

Think Digita uses cookies and similar technologies to operate and protect the website.

These may include:

Essential cookies

Required for:

• User login and authentication
• Account security
• Shopping cart functionality
• Checkout processing
• Session management
• Remembering privacy or cookie preferences
• Fraud and abuse prevention

The website may not function correctly if essential cookies are blocked.

Preference cookies

Used to remember settings such as login status, language, display preferences, and previously selected options.

Analytics and performance cookies

Where enabled, these help us understand how visitors use the website, diagnose problems, measure performance, and improve our services.

Marketing cookies

Where enabled and legally permitted, these may help measure advertising performance or provide more relevant promotional content.

You can control or delete cookies through your browser settings. Blocking cookies may affect account login, cart, checkout, downloads, and other website features.

10. Google reCAPTCHA and Security Tools

We may use Google reCAPTCHA and other security technologies to protect registration, login, checkout, contact forms, and other website functions from spam, automated abuse, fraud, and malicious activity.

These tools may analyse information such as:

• IP address
• Browser and device information
• Cookies
• User interactions
• Page activity
• Security-risk signals

Google reCAPTCHA is designed to help distinguish legitimate users from automated or abusive activity.

The use of reCAPTCHA is also subject to Google’s applicable privacy policy and terms.

11. Product Reviews and Comments

When visitors leave product reviews, comments, or feedback, we may collect:

• The information submitted in the form
• Name or display name
• Email address
• Account information
• IP address
• Browser information
• Review rating and content

This information may be used for spam detection, moderation, customer verification, fraud prevention, and publication of the review.

Your review name, rating, and submitted review content may be publicly visible. Your email address will not normally be displayed publicly.

12. Embedded Content and External Links

Pages on our website may include embedded videos, images, software widgets, payment tools, social-media content, or other content from third-party websites.

Embedded content may behave as though you visited the third-party website directly. Those services may collect information, use cookies, track interactions, or associate activity with an account you hold with them.

Think Digita is not responsible for the privacy practices, security, or content of external websites. You should review their privacy policies before providing personal information.

13. How We Share Information

We may share personal information only where reasonably necessary with:

• Website hosting and infrastructure providers
• Payment processors and financial-service providers
• Email and notification providers
• Social-login providers
• Security, anti-spam, fraud-prevention, and reCAPTCHA providers
• Software, licence, subscription, or digital-delivery providers
• Customer-support tools
• Analytics and performance providers
• Professional advisers, auditors, accountants, or legal representatives
• Contractors or service providers helping us operate the business
• Government, regulatory, law-enforcement, or judicial authorities where legally required

Service providers are permitted to process information only as necessary to provide their services, meet legal obligations, or protect legitimate security interests.

We do not sell or rent customer personal information to third parties.

14. International Processing

Think Digita and some of our service providers may process or store information in countries other than the country in which you live.

Privacy and data-protection laws may differ between jurisdictions. Where required, we take reasonable steps to ensure that international processing or transfers are subject to appropriate protections.

15. How Long We Retain Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

• Whether your account remains active
• The type of product or service purchased
• Subscription or licence duration
• Customer-support requirements
• Fraud-prevention and security needs
• Tax, accounting, legal, and regulatory requirements
• Contractual obligations
• Applicable WooCommerce data-retention settings

Examples include:

• Account information may be retained while the account remains active.
• Order and transaction records may be retained for accounting, tax, legal, dispute-resolution, and fraud-prevention purposes.
• Support communications may be retained for service-quality, dispute, and security purposes.
• Security and technical logs may be retained for a reasonable period.
• Reviews and comments may remain published unless removed or anonymised.

WooCommerce allows store owners to configure retention and deletion rules for customer and order information.

When information is no longer reasonably required, we may delete, anonymise, or securely archive it.

16. Data Security

We use reasonable administrative, technical, and organisational safeguards designed to protect personal information against:

• Unauthorised access
• Loss
• Misuse
• Alteration
• Disclosure
• Destruction
• Fraudulent activity

These safeguards may include access restrictions, secure authentication, HTTPS encryption, software updates, backups, monitoring, anti-spam tools, and security controls.

However, no website, storage system, payment method, or internet transmission can be guaranteed completely secure. You use online services at your own reasonable risk.

Please contact us immediately if you believe your Think Digita account or personal information has been compromised.

17. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request restriction of certain processing
• Object to certain uses of your information
• Withdraw consent where processing is based on consent
• Request a copy of certain information
• Unsubscribe from promotional emails
• Request closure of your account
• Lodge a complaint with an appropriate privacy or regulatory authority

These rights may be subject to legal exceptions. For example, we may need to retain transaction or order records for tax, accounting, fraud-prevention, contractual, or legal purposes.

To submit a privacy request, contact:

Email: support@thinkdigita.com

We may ask for information necessary to verify your identity before completing a request.

18. Promotional Communications

Where permitted, we may send promotional emails, product updates, offers, service announcements, or other marketing communications.

You may unsubscribe through the link provided in an email or contact us at support@thinkdigita.com.

Even after opting out of marketing, you may still receive essential communications regarding your account, orders, payments, security, downloads, subscriptions, licences, or support requests.

19. Children’s Privacy

Our services are not intended for children who are not legally able to enter into contracts in their jurisdiction.

We do not knowingly collect personal information from children without appropriate permission from a parent or legal guardian.

If you believe that a child has provided personal information without appropriate consent, contact support@thinkdigita.com so that we can review and, where appropriate, delete the information.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our website or services
• New features or integrations
• Changes to legal or regulatory requirements
• Changes to third-party providers
• Improvements to our privacy and security practices

The revised version will be published on this page with an updated “Last updated” date.

Material changes may also be communicated through the website, account notices, or email where appropriate.

21. Contact Us

For questions, complaints, account deletion requests, data-access requests, or other privacy matters, contact:

Think Digita
Website: https://thinkdigita.com
Email: support@thinkdigita.com

When contacting us, please provide enough information for us to understand and respond to your request. Do not send passwords, PINs, one-time passwords, or complete payment-card details.